Anyone Had This Problem With Emu1212 Soundcard

[Hope4Peace]

Ok so just a maybe a month or two ago I bought a brand new dell computer online from the dell site. customized it to my needs, and so on. I then bought a E-MU1212 soundcard from zzounds. I installed the cards, then the software. I did as it told and restarted the computer to complete the instalation. First off, when I turned the computer back on. It gave me some "cannot locate floppy drive" error and I had to press F1 to start up. Ok first off I NEVER HAD A FLOPPY DRIVE INSTALLED, but when I installed the sound card it said it detected it?? but yet it also said it detected the PCI device. so whatever, the computer boots up and it wont even load everything, the instalation comes up and it gets so slow it actually FROZE. A brand new computer with good memory and processor, FROZE. So I pressed the power button, removed the sound card. turn the computer back on.. problem still there. Uninstalled the software...problem still there... went to device manager and uninstalled the non existant floppy drive, restart the computer, PROBLEM STILL THERE... do a system restore to the day before i installed the sound card, PROBLEM STILL F-ING THERE. Since I live in the middle of nowhere there really isnt any computer places around to take it. so ive decided to cut my losses and unless someone has had this problem and knows how to fix it, im selling this computer and getting a new one that wont start this BS with me.

[Didier]

Hello Amanda,

Since I live in the middle of nowhere there really isnt any computer places around to take it. so ive decided to cut my losses and unless someone has had this problem and knows how to fix it, im selling this computer and getting a new one that wont start this BS with me.

Cannot you just send it back to Dell under guaranty?

Didier

[ATom2]

Ok so just a maybe a month or two ago I bought a brand new dell computer online from the dell site. customized it to my needs, and so on. I then bought a E-MU1212 soundcard from zzounds. I installed the cards, then the software. I did as it told and restarted the computer to complete the instalation. First off, when I turned the computer back on. It gave me some "cannot locate floppy drive" error and I had to press F1 to start up. Ok first off I NEVER HAD A FLOPPY DRIVE INSTALLED, but when I installed the sound card it said it detected it?? but yet it also said it detected the PCI device. so whatever, the computer boots up and it wont even load everything, the instalation comes up and it gets so slow it actually FROZE. A brand new computer with good memory and processor, FROZE. So I pressed the power button, removed the sound card. turn the computer back on.. problem still there. Uninstalled the software...problem still there... went to device manager and uninstalled the non existant floppy drive, restart the computer, PROBLEM STILL THERE... do a system restore to the day before i installed the sound card, PROBLEM STILL F-ING THERE. Since I live in the middle of nowhere there really isnt any computer places around to take it. so ive decided to cut my losses and unless someone has had this problem and knows how to fix it, im selling this computer and getting a new one that wont start this BS with me.

I hate to ask a stupid question, but did you remove the software disk before you restarted? Sometimes, anytime software is left in the tower, it will give the "cannot locate floppy drive" error. Don't ask me why.

Tom

[ATom2]

By the way, go here before you give up.

http://support.dell.com/support/topics/glo...&redirect=1

Just have your service code written down. It's physically located on your computer somewhere.

Tom

[Hope4Peace]

I hate to ask a stupid question, but did you remove the software disk before you restarted? Sometimes, anytime software is left in the tower, it will give the "cannot locate floppy drive" error. Don't ask me why.

Tom

but shouldnt that problem have been resolved once the disk was removed? even after the programs where uninstalled, and even a system restore was done?

well anyways, going to go check out the link in the next post. thanks for the reply, ill let ya know if i get anywhere

EDIT: yea um, I talked to thier "support" before i even bought the thing and they said it would work. I dont know. I pretty much already have given up anyways, its just not worth the hastle for me anymore. and the computer im getting will probably be better. and from what ive heard after having this issue... and others.. DELL SUCKS so I suppose its for the best but ill still look into the problem

[Steve]

I know it's a long shot! But I don't suppose you've filled up the hard drive? That would give all the symptoms you describe!

From what you say, it would suggest a hardware issue. When you installed the card, is there any chance you disturbed something else? Maybe you could have inadvertantly nudged the graphics adaptor. It might pay to open up the case and just ensure that all other cards are seated securely!

[Hope4Peace]

not possible to have used 160 gigabites in 2 months. not for me at least. and yes i did check everything elce, twice, then again, then again and again and again.

[Steve]

not possible to have used 160 gigabites in 2 months. not for me at least. and yes i did check everything elce, twice, then again, then again and again and again.

Yes but did you double check it again?

I'd send it back to Dell and get them to look at it. Another option is to format the drive and reload windows. Start from scratch. If you still have problems, it's got to be a hardware fault!