Hey
I bought a Carillon about two years ago. I had some intial problems with the fan and a few other bits, and the system ended up being returned to base. The system was fixed and has remained stable ever since.
I have to say honestly that the system is really good, but as to how much of that is due to Carillon, I have my doubts. I expected a bit more after sales service too. I've received one update on the sample library (6 cds), but that's it.
I also expected to be contacted about a viable upgrade path, but yet again, nothing.
Most of the good features I am happy with are down to me doing my homework when I ordered the system.
On a good note, it's good to have people who know about sound and computers on the end of a phone. It's good that they run audio diagnostics. They present a nice tidy pack with all your software, and all the software is installed and working.
One other point, this system, running windows 98 2nd edition has crashed twice in those 2 years, and that's pretty good for windows 98.
It does look nice though...
Cheers
John